Last Updated: 11-feb-2026

At Vosmica, we are committed to delivering your skincare products safely and on time. This Shipping Policy outlines our shipping process, timelines, and related information.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During peak seasons or promotional periods, processing times may slightly increase.

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 2–4 business days
  • Other Locations: 3–7 business days

Delivery timelines may vary depending on your location, courier partner availability, and unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • We may offer free shipping on selected orders or promotional offers from time to time.

4. Order Tracking

Once your order is dispatched, you will receive tracking information via email or SMS.
You can track your shipment directly through the courier partner’s website.

5. Delays & Exceptions

While we aim to deliver within the estimated timeline, delays may occur due to:

  • Weather conditions
  • Natural calamities
  • Courier service disruptions
  • Incorrect shipping address provided by the customer

Vosmica is not responsible for delays caused by third-party logistics partners.

6. Incorrect Address

Please ensure that the shipping address provided is accurate and complete.
Vosmica will not be responsible for failed deliveries due to incorrect or incomplete address details.

7. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the delivery.
  • Contact us immediately at support@vosmica.com with images of the package.

We will assist you in resolving the issue at the earliest.

8. International Shipping

Currently, we ship within India only.
For international shipping inquiries, please contact our support team.

9. Contact Us

For any shipping-related queries, please contact:

Vosmica Customer Support
Email: support@vosmica.com
Website: www.vosmica.com